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AUTHORIZATION FOR USERS OF GENESYS PERSONAL PRODUCT

Question asked by JERRY_MARKETOS on Apr 18, 2005
This post is referenced in the outgoing message sent by
Eagleware-Elanix Corporation when delivering new authorization codes for software.

AUTHORIZATION FOR USERS OF GENESYS "PERSONAL" PRODUCT

Genesys Personal uses a software key (also referred to as a "ticket") for authorization.

Once the authorization dialogue sequence is started, choose "purchased software",
then "software key". Next, choosing "yes, has internet access" will invoke automatic
communication. Choosing "no, doesn't have internet access" will bring the user to a
screen showing ticket number and "site code". If the "yes" option fails, or if the computer
does not have internet access, choose the "no" option, then send an email to
support@eagleware.com with the ticket number and the site code shown on your computer.
We'll generate a "site key" and send it back to you.  The "site key" is entered into the
dialogue box and this enables the software.  

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