Background information
Genesys and systemView Demo licenses (a.k.a. demo tickets) create a service called "Crypkey" to manage the demo codes. This service is started automatically at bootup and runs until the demo codes expiration date.
Reported incompatibility
A customer reports that the service crypkey is creating a crash (blue screen) when the Symantec/Veritas backup server is running (see link below for information on Veritas):
Symantec Veritas page
once the service is removed, the system (O.S.) doesn't crash anymore. The reason for this crash is currently unknown (as of 08/09/2006)
Genesys and systemView Demo licenses (a.k.a. demo tickets) create a service called "Crypkey" to manage the demo codes. This service is started automatically at bootup and runs until the demo codes expiration date.
Reported incompatibility
A customer reports that the service crypkey is creating a crash (blue screen) when the Symantec/Veritas backup server is running (see link below for information on Veritas):
Symantec Veritas page
once the service is removed, the system (O.S.) doesn't crash anymore. The reason for this crash is currently unknown (as of 08/09/2006)
We're updating the (3rd party) Crypkey service for 2006.10 and hopefully it will fix the issue.
Mark