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GENESYS Hardware Key Not Detected

Question asked by genesys_support on Dec 7, 2006
Latest reply on Aug 6, 2007 by genesys_support
If GENESYS 2006.10 or previous is not detecting the HASP key (even with 4.99 drivers installed), rename the citrix registry key.

Launch Regedit

Open the path
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\

Check to to see if there is a folder named "Citrix"

If it does exist, rename the folder to "CitrixA".

Try launching GENESYS or SystemVue<P>[file]fix_for_adobe_pro_8_.doc[/file]  

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