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GENESYS Hardware Key Not Detected

Question asked by genesys_support on Dec 7, 2006
Latest reply on Aug 6, 2007 by genesys_support
If GENESYS 2006.10 or previous is not detecting the HASP key (even with 4.99 drivers installed), rename the citrix registry key.

Launch Regedit

Open the path

Check to to see if there is a folder named "Citrix"

If it does exist, rename the folder to "CitrixA".

Try launching GENESYS or SystemVue<P>[file]fix_for_adobe_pro_8_.doc[/file]