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Failed to install Genesys 2010_05

Question asked by Walidc on Oct 14, 2010
Latest reply on Oct 18, 2010 by Walidc

We just purchased Genesys, however it failed to install on my Win XP 64-bit computer(PC1). I ran it with admin previlages and the got the follwoing error:  "The system adminstrator has set plocies to prevent this installation".
I check with our IT staff and they failed to resolve this issue.

Any help to resolve this issue.