AnsweredAssumed Answered

Obtaining Previously Released Version

Question asked by cbjorgaard on Feb 5, 2010
Latest reply on Feb 8, 2010 by cbjorgaard

Like • Show 0 Likes0
Comment • 2

If someone has any idea I how would be able to obtain a 2006.06 release of Genesys I would really appreciate it. I have a current license for this version however I do not have the CD any longer to reinstall. Apparently I can no longer download this version from the Agilent site.

Any Ideas?

Regards,

CB

No one else has this question

Outcomes

2 Replies

NWHITE Feb 6, 2010 11:49 AM
Mark Correct
Correct Answer
You're right; you can't d/l anything older than 2008.01. Have you tried contacting technical support? Other options include downloading a 30-day eval of the newest version and later upgrading your license to a current version.
Like • Show 0 Likes0
Actions
cbjorgaard Feb 8, 2010 9:10 PM
Mark Correct
Correct Answer
"
You're right; you can't d/l anything older than 2008.01. Have you tried contacting technical support? Other options include downloading a 30-day eval of the newest version and later upgrading your license to a current version.
"

In the Process of obtaining an updated license key I asked how I could obtain older software and was told that since I am no longer under a support plan that technical support was under no obligation to provide help. My request was forwarded to tech support but I never heard back. Since I was planning on using Genesys for educational purposes only I have no $ to spend on upgrading. Frustrating having a license and not being able to get software.
Like • Show 0 Likes0
Actions

Obtaining Previously Released Version

Outcomes

Related Content

Recommended Content