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T_line cannot find license file
Question asked by
mmkm2
on Nov 30, 2006
Latest reply
on Dec 11, 2006 by mmkm2
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I cannot launch T Line in 2006.10
I have viewed the License file and T Line is Listed
I can Launch T line using 2004.07
any Ideas
thanks
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MZachmann
Dec 7, 2006 3:28 PM
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Hi,
You have to manually update the Authorization for TLINE to work. GENESYS itself will used the cached authorization from 2004.07, but TLINE won't.
1) Pull down the Help Menu
2) Select Help / Update Authorization Info...
3) Follow the prompts.
fwiw this is documented in the Release Notes.
Mark
mmkm2
Dec 11, 2006 6:54 AM
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Correct Answer
Thank you,
It works fine now.
You have to manually update the Authorization for TLINE to work. GENESYS itself will used the cached authorization from 2004.07, but TLINE won't.
1) Pull down the Help Menu
2) Select Help / Update Authorization Info...
3) Follow the prompts.
fwiw this is documented in the Release Notes.
Mark