I'm using an older version of Genesys (ver 7.03)
I just changed computers and I can not load the software from the CD. I'm running Win2000. When I insert the CD the computer becomes very sluggish. The CD does not spin as usual. I get an _ISdel.exe has generated errors message. I click ok and it enters the install program but then gives another error message and aborts:
An error occured during the move process : -117
compoonent : required Files\\Lib
File D:\\lib\\Simple.LYR
I susspect the CD is damaged but it looks just fine.
I have tried it in other computers with similar results.
Any Ideas? Do the CD's self destruct after a few yrs?
David.
I just changed computers and I can not load the software from the CD. I'm running Win2000. When I insert the CD the computer becomes very sluggish. The CD does not spin as usual. I get an _ISdel.exe has generated errors message. I click ok and it enters the install program but then gives another error message and aborts:
An error occured during the move process : -117
compoonent : required Files\\Lib
File D:\\lib\\Simple.LYR
I susspect the CD is damaged but it looks just fine.
I have tried it in other computers with similar results.
Any Ideas? Do the CD's self destruct after a few yrs?
David.
I believe you can download a version (7.52?) of Genesys that will still run on your key from www.eagleware.com. Click on Downloads (just below the picture of the microwave dish) and follow the prompts.
We have made many improvements to Genesys since version 7. If you'd like to try out a free 30-day demo of our newest version, please contact our sales department at 678-291-0995.