AnsweredAssumed Answered

How to enter your codes manually

Question asked by vhlopez on Mar 14, 2009
If your PC has no internet connection or if for any reason you need to authorize your PC or license server manually, here's how to enter the information manually based on the license file you received from Agilent Technologies Business Support.

For stand alone users, also known as node-locked licenses, open the license file with a text editor, then launch Genesys and when the authorization window pops up select: Purchased\hardware key\"no internet connection" and enter the information in this format:

Image

For license servers, select Start\All Programs\Eagleware\"Update License" and select "I will manually enter codes..." and enter the information in this format:

Image

Outcomes