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CD problems

Question asked by shalli on Apr 26, 2006
Latest reply on May 28, 2006 by JERRY_MARKETOS

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Our legal copy of SystemView 4.5 build28 Professional came on a CD-R from reseller Entegra.co.uk in 2000.

Now the CD-R has failed. And guess what, I need to reinstall 4.5 from the CD-R.

How can I get another copy of 4.5 build28?

It's only 20MB...

And I do have the dongle of course.

So I can hardly pirate it.

I guess I'm stuffed aren't I?

No one else has this question

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MZachmann May 25, 2006 7:55 AM
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Hi,

These programs are archived and should be available. I would contact my Agilent sales rep.

Mark
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shalli May 26, 2006 1:22 AM
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"
Hi,

These programs are archived and should be available. I would contact my Agilent sales rep.

Mark
"

Thanks for that advice.

As chance would have it, I work inside Agilent so I've contacted eesof-europe_support@agilent.com and quoted my Agilent employee number.

Here is hoping!
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JERRY_MARKETOS May 28, 2006 5:10 AM
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Good opportunity for note to all users-

I've seen some internal dialogue on this item and
we're not sure whether we have access to the build28
being requested here. We generally try to assist whenever
possible, even if it means going to lengths to provide
software that has been out of publication for several years.

BUT...

This is an excellent example to remind users to keep
backup copies of software. Make a copy of the CD, store
it separately, etc.

Good luck !
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