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Installation, setup of a GENESYS Network floating license

Question asked by splatt on Oct 27, 2004
Latest reply on Apr 20, 2005 by JERRY_MARKETOS
This post is referenced in the outgoing message sent by
Eagleware-Elanix Corporation when delivering new authorization codes for software.

This post is long and is cut off by the size limit setting for this forum.
Remaining portion of text is posted in first response.

For informational purposes, you may wish to view another post

Server installation instructions for GENESYS

A GENESYS server installation consists of two parts:
1) Choosing a PC to be the GENESYS "server" and installing license manager (aka FLEXLM) on it.
2) Installing Genesys software on the "client" computers.

Note1:  This information assumes operating systems of Win2000 or WinXP
If the server or client operating system is other than Win2000 or WinXP,
please contact before proceeding.  Indicate
serial number of the hardware key and describe the intended setup,
request feedback on making network installation of GENESYS software.

Note2:  In order to perform operations at the server such as installing
the license manager or loading / updating authorization codes, you must
be physically at the server (not remotely logged onto it).

Note3:  Genesys network installation is for use within a LAN
(Local Area Network) and involves choosing one computer in the LAN
to be the GENESYS "server".  (This computer is where the GENESYS
license manager is installed.)  Most often, the computer chosen to be
the GENESYS "server" is the same computer that' s the "server" in the
LAN, but this is not a requirement.  Any computer in the LAN can be
designated as the GENESYS "server", with the only requirement being
that the computer chosen to be the GENESYS "server" cannot also run
a "client" instance of GENESYS.  (The "client" computers are all the other
computers in the LAN, ie. those computers used by the engineers where
GENESYS software is installed and run.)  In summary, a
GENESYS "server" is set up in the LAN, which then manages requests
from the "clients" to run GENESYS software according to the number of
purchased "seats" of the software authorized and how many of
those "seats" are already in use elsewhere.


STEP 1: Before starting the server portion of the installation, make sure
that no previous Genesys server installations are on the server. You can
find this out by going to control panel, Add/Remove programs, and
looking for Genesys server installations. They will be listed as Eagleware
or Genesys 'version number' server installation. Click on the remove
button next to the program to remove it. Do not worry about this STEP if
this is the first time Genesys has ever been installed on this server.

STEP 2: Insert the hardware key to the server's parallel or USB port.
Insert the installation disk into the cd rom drive and it should autorun
(may take several seconds to spin up).  If it does not, go the "My
Computer" and browse the cd, click on Start.exe. You should see a
screen with a menu on the left-hand side and a video playing on the
right. From the menu on the left click "Server Installation".

STEP 3: The installation wizard will appear.   If you agree to the license
agreement, click "I agree" and click next.  On the next screen you have
the option for complete or custom install. Choose which you prefer and
click next.  The complete installation will install a client image on the
server that can then be used to install the software on all the clients. If
you do not want this click custom installation and remove this feature
from the installation.  (We recommend doing a "complete" install)
Click next to continue and the software will be installed.

(Information continues with STEP 4 in the first reply to this post)