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unable to read IDN from 6621A via 82357A GPIB

Question asked by kent5244 on May 30, 2010
Latest reply on Jun 22, 2010 by dnt
Hi all,

I having a task in controlling the 6621A Power Supply via 82357A GPIB.
I have installed the Agilent IO library suite 15 then the GPIB seems able to work because the the "Ready" LED is on.
But there is problem in the Agilent Connection windows that show "The IDN string is not available" statement.
And i thought maybe 6621A driver should be installed in order it to work.
But unfortunately, the problem still cannot be solve after the installation of 6621A driver.

I hope to hear some advices from u guys. Thanks