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Problem E4402B options B7D/B7E

Question asked by suribe on Apr 5, 2011
Latest reply on Apr 14, 2011 by tabbott
I have install the options B7D/B7E, they required "IF adjustment" (Installation Note of options B7D/B7E) can not be run correctly, it fails at first step, with a -54dBm or so noise floor, when it is supposed to be about -70dBm. Also the noise floor in Full Span is too high.
But, without options B7D/B7E, the adjustment can be run without any problem at all and the noise floor is correct.

Also, i saw the service note and check that my RF is compatible with options B7D/B7E.

I don't know what's the troubleshooting for this problems