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E4440A Firmware Issue (2nd part)

Question asked by mct on Sep 8, 2010
Latest reply on Sep 10, 2010 by tabbott
I just installed firmware o/s PSA 10.5 and following the install guide, i was able to get my laptop to talk and upload the o/s and firmware and it gets to a part where it asks me to restart the e4440a, which i do. but once it boots up it goes in to command prompt and i can't seem to move pass that to start the phase 2 part of the install. i do a boot off flash and it loads up but once it loads the front control panel doesn't function it seems like it locks me out, am i doing something wrong? can someone help me start the 2nd part of the install?