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Digital multimeter

Question asked by Andres on Aug 4, 2009
Latest reply on Aug 10, 2009 by Andres

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Hello. Where can I get help about Digital multimeters? I am just going to buy a U1253A and noticed that ambient temperature, measured by the DMM internal sensor, can't be logged with the GUI software provided, but in the older model U1252A it can be performed. Local sales assistant not know much about this. I would really appreciate any help. Thanks

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algoss Aug 5, 2009 7:04 AM
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You don't say what country you are in, but you should be able to call your 'country' technical support line. Go to www.agilent.com, set your country correctly, and click 'Contact Us'. It will give you the 'local' phone number. I'm not familiar with these products, so I just did a quck scan thru the User's Guide for the U1253A, and the Data-Logging SW, and don't see any special references about Ambient Temperature.
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Andres Aug 10, 2009 9:23 AM
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Thanks for your reply. I´m in Argentina, and I have talked with the local technical support, but they told me they will let note this issue to factory. The point is U1253A is able to measure up to two magnitude concurrently, just pressing the DUAL button to select the desired secondary magnitud. Older model U1252A lets you choose "Ambient temperature" (provided by the DMM internal temperarture sensor) as a secondary measure, but U1253A allways shows "Ambient temperature" on display, so it is no selectable as a secondary measure. This is OK, since you can already have three measurement concurrently on display: Primary, secondary and Ambient temperature. But, the Data-Loggind SW can only log Primary and Secondary measurements, so Ambient temperature can not be captured; this is possible in U1252A since "Ambient temperature" can be choosen as a secondary measure. So, I hope a new release of the Data-Logging SW could take into account this particular case.
Thank you very much
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