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DSO6000 series printer difficulty

Question asked by theFEIcal_guy on Apr 10, 2009
Latest reply on Apr 10, 2009 by whitewing
I recently upgraded the software on several DSO6000 series oscilloscopes from 3.5 to 5.2.  Once the scopes were upgraded, many of the engineers complained that the printers they were using with the scopes were no longer compatible.  The printers are HP1200 business inkjet printers.  The printers are on the list of compatible printers for the scope.  Since not all of the scopes I upgraded had this problem, I'm confident that all of the scopes should be compatible with this type of printer.  Has anyone else run into this problem? 
I found in the FAQ section for DSO6000's that some laserjet printers would not work with the scope.  The solution is to connect the printer to the scope through a parallel port-to-USB adaptor.  Has anyone tried this on an inkjet printer?  PLEASE HELP!!!  

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