AnsweredAssumed Answered

54502A and Intuilinkl data Capture

Question asked by PFD on Jun 7, 2008
Latest reply on Jun 9, 2008 by dnt
I use a 54502A DSO to capture some simple safety test data on different products.  I've downloaded IntuiLink Data Capture 2.0, which states that it works with the 54500 series.  This wwould be great to capture the screen info direct inot my reports.
The software finds and identifies the scope in the find instrument window on GPIB address 5. However when I select the 54502A both the Connect and Disconnect buttons remian greyed out and "Not Connected" is displayed.

When I use Connection Expert 15.0.11221.0 I can control the scope (serial number 2934A03781)

Some commands however give an error response:
-> *RST
! VI_ERROR_TMO: A timeout occurred
Visa ErrorCode: 0xBFFF0015 (-1073807339)

I haven't checked whether the scope understands these

If possible I would like to use the IntuiLink sofware and not have to put together a program myself.

I notice that the add-in for the 54502A is agtdc500.dll but cannot find this in the software folder.

Can anyone throw light on why the software might not work or on what I'm doing wrong?