AnsweredAssumed Answered

LA 16900 Installation problem: Error 1303/1317

Question asked by alexpas on Jun 28, 2011
Latest reply on Jul 1, 2011 by algoss

"Error 1303. The installer has insufficient privileges to access this directory: C:\Documents and Settings\All Users\Documents\Agilent Technologies. The installation cannot continue. Log on as an administrator or contact your system administrator."

I have Windows XP Home ED SP3.
I logged in as an administrator. Double checked. I am able to create the directory (Agil Tech) manually in the Shared Documents, no problem.
BTW, after I created the directory manually the error message changed to "Error 1317. Cannot write..."
I did tried to install versions 03.67, 03.70, 03.82 with the same result.

A little help, suggestions, etc. would be appreciated.

Best Regards,