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Testjet failure

Question asked by Carol on Oct 16, 2011
Latest reply on Oct 20, 2011 by adrianc
I got an ICT fixture and program transferred from another site. It worked fine there, but failed TestJet here.
It failed everything tested by TestJet indicating that this test doesn't work.
I checked the board config file. It matches with the tester's config file.
I run the same test software both on Windows and Unix. The failures are the same: TestJet doesn't work. Everything else passes.
Can some one give me some clue what else I should check? Thanks in advance.