Hi , i have a messed up E 4408A spectrum analyzer and i wish to have it repaired.
I wonder if any of you can offer me some help by passing me the service manual?
I have a few error messages in which i think i could relate to the failure of some specific boards.
I have had bad rather expensive episodes after sending units to Agilent(oops, sorry). I couldnt explainn much to the service guy and i could only relate the errors and he kept on going about the list of boards/things that could be wrong.
And when i sent to them, they gave me whopping repair quote and i feel i wasnt given the estimate before anything.
Hence not willing to absorb the high cost, i just paid the evaluation fee and got back my unit unrepaired.
I humbly hope i can get my hands on the service and parts manual?
Appreciate the help.
Rgds
Ruben
I wonder if any of you can offer me some help by passing me the service manual?
I have a few error messages in which i think i could relate to the failure of some specific boards.
I have had bad rather expensive episodes after sending units to Agilent(oops, sorry). I couldnt explainn much to the service guy and i could only relate the errors and he kept on going about the list of boards/things that could be wrong.
And when i sent to them, they gave me whopping repair quote and i feel i wasnt given the estimate before anything.
Hence not willing to absorb the high cost, i just paid the evaluation fee and got back my unit unrepaired.
I humbly hope i can get my hands on the service and parts manual?
Appreciate the help.
Rgds
Ruben
I just noticed this new topic, I'm re-posting my answer to you here as well.
Best regards,
Can you please double check you model number? I don't have any record of the existence of E4408A. HP/Agilent did sell spectrum analyzers with model numbers E4408B, E4406A and E4448A, all of which differ from the number you gave by a single character.
I do understand your frustration with a quote that was higher than what you expected. Spectrum analyzers are expensive and when they break replacing their parts can also be expensive.
As far as the cost of Agilent vs other repair and cal houses go, we know for certain that some of our competitors cut corners in what they test and how they test it. A third-party service provider may provide a cheaper repair or calibration, but that may expose you to unnecessary risks. Returning your equipment to the company that designed and manufactured it is the best way to assure with high confidence that your equipment will be restored to like-new performance.
Please refer to this app note for more information
http://cp.literature.agilent.com/litweb ... 6703EN.pdf
If you could please provide the correct model number, serial number, problem description and the error messages you mentioned I bet someone on this forum would be able to point you in the right direction.
As far as service guides go, all of the models I suggested are still in support, and so all of the associated service guides are still for sale by Agilent and can be bought from our web page or buy calling 1-800-829-4444.
Best regards,