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86038B PDLA heater Error

Question asked by Novelene on Dec 2, 2007
Latest reply on Dec 3, 2007 by mkelly

The instrument is displaying "Red Thermometer" icon with this error message "Error checking high heater Range, Expected ADC value to be >= 150. ADC value read = 124".

The environment is air conditioned, so the temperature is around 20°C.
I referred to user guide to set up new heater set point but no success. And there's no specific solution for this kind of error.

Can someone please help?

thanks in advance,