AnsweredAssumed Answered

N5413A USB Test help

Question asked by flisrae on Jun 22, 2011
Latest reply on Aug 2, 2011 by ksmith
I cannot seem to successfully run any of the USB tests in the application.  For example, for the Host Low Speed Signal Quality Test yields this error:

Could not find C:\Documents and Settings\All Users\Application Data\Agilent\Infiniium\Apps\USBTest\Project\LSDownstream0.html.  Please make sure that CHANNEL2 is connected to D- and CHANNEL3 is connected to D+.  Also make sure that you have selected the correct Test Type in the Configure Tab.  For low speed devices without captive cable, please select "Low Speed Near End": for low speed devices with captive cable, select "Low Speed Far End".

High speed yields a similar error.

The probes are set up properly, and I don't see what being unable to find a web page has to do with setting them up incorrectly either way.  Uninstalling/reinstalling the test app does nothing.

A side concern: The website says the version is 3.40.0006, and so does the installer.  The about page, however, reports itself as 3.40.0005.