AnsweredAssumed Answered

DSO3202A - positioning difficult to set

Question asked by MARIO on Sep 29, 2008
Latest reply on Dec 18, 2008 by tonykara001

I've already written to Agilent about the difficulty to set cursors, trigger position, in short, every "continuous" control. They are not ergonomic and sometimes you are turning it CW and you see at screen like CCW. Is this a software or hardware problem? I think Agilent should fix these problems. I've returned my osc. 2 times to repair (not only because of this) as I purchased 3 years warranty and Agilent changed by a new one each time. But all 3 have same problem about positioning. This make me think that is software problem. Did anyone face this like me?

Thanks in advance.