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MSO8104A saving digital channels

Question asked by mjeske on Feb 15, 2008
Latest reply on Feb 26, 2008 by marowley

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Hallo,

Sw:
Agilent Infiniium Oscilloscope 05.40.0000
Agilent IO Library Suite 14.1

Problem:
Saving in any waveform format including digital channels.
The software escapes with an error message.

There is a problem since I shut down the system yesterday and I can`ta save the digital channels today. When I save only analog signals, there is no problem.

There are two cases which appear:
1. I want to save the data as a new file, I will get the error message (which you can see in the attachment) and the software escapes.
2. I want to save the data as an existing file, the software escapes immediatly.

I tried to update the software (previous version 05.30.0004) without a change of described behavior. Furthermore I disconnect the cable on digital channel and tried to save a waveform including the digital channels with the same error message.

I suppose that the software works incorrect because of attempting my last method of resolution.

Have you any idea how to solve this problem?

best regards,
Mark

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error_message.JPG26.0 KB

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mjeske Feb 19, 2008 7:14 AM

First a second error message and an error report are shown up when I want to save the waveform. The files are added in the attachments below.

The software doesn`t escape when unchecking the box "include scale factors". The waveform can saved by the user, but this seems a bad solution because of excluding the scale factors.

Attachments

errror_message2.JPG20.4 KB
6174_appcompat.txt28.9 KB

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mjeske Feb 21, 2008 5:08 AM

New day and new luck.
Another attribute is that the oscilloscope can`t save only the digital channel(s). If I activate additionally an analog channel to the digital channel, the oscilloscope saves (as a csv-file) the analog data in correct strings, but the digital data are shown like "0x00000000" in the whole file. Normally there are four characters (hexadecimal) after the substring "0x".

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marowley Feb 26, 2008 4:00 PM

Hello,

Sorry about the delay pretty large work load lately.

I think what has happen is when the upgrade to 5.30 or 5.40 not sure what was done first did not completly remove the MathWorks 7.1 runtime version. Both 5.30 and 5.40 install Mathlab 7.50 full version.

This is what I recommend. Exit the scope application and go to the XP control panel and remove both the scope applications that are there 5.0 ,5.3 or 5.4 whatevers loaded.

Also remove the MathLab 7.50 and MathWorks 7.1

Cycle power or do a restart.

Reinstall the 5.40 software

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mjeske Feb 19, 2008 7:14 AM
Mark Correct
Correct Answer
First a second error message and an error report are shown up when I want to save the waveform. The files are added in the attachments below.

The software doesn`t escape when unchecking the box "include scale factors". The waveform can saved by the user, but this seems a bad solution because of excluding the scale factors.
Attachments
- errror_message2.JPG20.4 KB
- 6174_appcompat.txt28.9 KB
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mjeske Feb 21, 2008 5:08 AM
Mark Correct
Correct Answer
New day and new luck.
Another attribute is that the oscilloscope can`t save only the digital channel(s). If I activate additionally an analog channel to the digital channel, the oscilloscope saves (as a csv-file) the analog data in correct strings, but the digital data are shown like "0x00000000" in the whole file. Normally there are four characters (hexadecimal) after the substring "0x".
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marowley Feb 26, 2008 4:00 PM
Mark Correct
Correct Answer
Hello,

Sorry about the delay pretty large work load lately.

I think what has happen is when the upgrade to 5.30 or 5.40 not sure what was done first did not completly remove the MathWorks 7.1 runtime version. Both 5.30 and 5.40 install Mathlab 7.50 full version.

This is what I recommend. Exit the scope application and go to the XP control panel and remove both the scope applications that are there 5.0 ,5.3 or 5.4 whatevers loaded.

Also remove the MathLab 7.50 and MathWorks 7.1

Cycle power or do a restart.

Reinstall the 5.40 software
Like • Show 0 Likes0
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MSO8104A saving digital channels

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