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54832B Passes ALL Self Tests but won't calibrate channel 4

Question asked by tonykara001 on Dec 16, 2008
Latest reply on Jan 10, 2009 by ko2054
54832B Passes ALL Self Tests but won't calibrate channel 4

Does anyone know what might cause this? Does anyone do a component level repair? I'm not going to pay Agilent $4000 for a board swap when it's possibly a few dollar component. Why don't they publish schematics of these things!!??

Imagine a cracked 0603 resistor causing this failure; less than a penny to fix if they would let us. Where's the C.L.I.P for this scope?

I can see a signal on the display for each channel.

What does it tell you if ALL self tests pass yet it can't complete calibration? I think the self tests need to be more robust.  

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