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34980A Self Test Remote Interface Operation failed

Question asked by GT123 on Jul 15, 2009
Latest reply on Oct 26, 2010 by tranpham
Hello,

i have done a self test with LabView.
And the 34980A returns an Error +1 -> Remote Interface Operation failed.
What is the reason for this error?
I haven`t connected any signals to ABus1 via the rear- panel Analog Bus connector.
I can read some update warnings from the modules. I think this is the reason.
I had downloaded the firmware and the update utility. But the connection is the problem. I cant update the 34980A.
This is the Error from the update utility:  No upgradeable instrument found. Interface GPIB0, Address 20, VISA I/O library. I/O library error:
                                                              VI_ERROR_RSRC_NFOUND: No matching resources found / no more matches
And the settings: Library=visa, Interface Name=GPIB0, GPIB Adress=20(this is correct)

Is the Interface Name the problem? I dont know the name, where i can find it?

The second question is:
How can I read out the S/N and Model or Typ from the 34980A in LabView?

I hope anyone can help me

Best regards  

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