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34461A firmware update to 3.01 hangs

Question asked by kevinlee16888 on Feb 26, 2020

Hope someone can help here.

After I updated my 34461A to FW v3.02, it says update error after the reboot. I then update it to 3.01 and now after bootup, the screen hangs. Please see attached photo. All keys are not responsive, except for the power button.

 

Hope someone can tell me how to force an older 2.x firmware back to it's working state.

 

Cheers,

Kevin

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