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Updating software on a DSOS104A scope.

Question asked by WallyGator53 on Feb 7, 2020
Latest reply on Feb 7, 2020 by WallyGator53

I'm following the Help menu that I access from the window that comes up when I run SwUpdater.exe 
The window comes up with no information. The active buttons are: "Open", "Refresh", and "Help". Opening Help and selecting "Downloading and Installing Updates on a Networked Oscilloscope", it would appear that I have no InstallInfo.xml file. I did a search on the C:\ drive and none is found.
How can I get past this and update the scope's software? Current version is: 06.10.00803
Thanks in advance for any help.
Wally Rice