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Cannot Install Labview Drivers for DAQ970A

Question asked by Bryan_S on Jan 7, 2020
Latest reply on Jan 7, 2020 by Bryan_S

I am experiencing a problem installing the driver files and LabVIEW VIs for the DAQ970A. The file that I am running that should install the drivers is called "DAQ970LabView_Driver_Setup. I have install IO Library Suite (the latest version), KtDaq970A-lviC-x64_1_1_0 as required as well as lviSharedComponents_261 also. When running the installer DAQ970ALabview_Driver_Setup, it comes up with an error that ktDaq970A-lviC is not installed and the driver installer will not continue. I installed ktDaq970A-lviC several times and no luck. I tried the 32bit version of KtDaq970A-lviC and that wouldn't install because my OS is 64bit.

I am running Windows 10 64bit OS,and LabVIEW development platform (32bit) version 15 and 17 are installed.  Any help would be appreciated.