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Upgrading 16861A

Question asked by labfrakk on Aug 30, 2019
Latest reply on Sep 20, 2019 by algoss

Logic analyzer 16861A: installing the latest instrument solftware version. 06.50.0001, I get the Keysight Service Notification Error: "Failed to get physical slot number from blade". As a consequence the instrument is only a PC and not an instrument. Prior to the installation I the 16861A got a Windows 10 Enterprise upgrade from Windows 7.