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PAS not recognising tunable laser 81949A

Question asked by vinita on Aug 27, 2019
Latest reply on Aug 27, 2019 by mkelly

Hello, we have Agilent 8164B mainframe with 81634B power sensor, 81949A tunable laser and 81610A Retuen loss units. The Photonics application suite is not detecting the laser but is detecting the power meter and the mainframe. We are really struggling to find a solution, please suggest what could be wrong. Thanks.