AnsweredAssumed Answered

34980A USB connection Win10

Question asked by V.Wenting on Nov 13, 2018
Latest reply on Nov 15, 2018 by V.Wenting

We have a Windows 10 PC with Keysight Connection Expert 2018 installed.

Connecting a 34980A Data Acquisition Unit by USB gives an error in Device Manager:

"The drivers for this device are not installed. (Code 28)

 There are no compatible drivers for this device.

 To find a driver for this device, click Update Driver."


But there are no drivers from supplier and we have done latest updates for Windows 10.


We did several attempts to uninstall/install IO-libraries down to version 16 as well as disconnecting 34980A from PC .


No succes so far.

Who can help?