I have MSO7034B oscilloscope and I'm trying to connect it to my laptop running Windows 7 SP1.
I installed IO Library Suites 2018 Update 1.0 (IOLibSuite_18_1_23218.exe)
Installed IVI driver for MSO7034B Version 1.3.24.0(driver_ivi_Agilent546XX_1_3_24_0_x86.msi)
I set the I/O option in Utility menu in the oscilloscope to USB option.
When I open the Keysight Connection Expert, an instrument is detected but there is the red cross mark on it. It is not connected. I'm not sure what is the problem.
I'm attaching the screenshot of my Keysight Connection Expert. Kindly help me in solving the error.
Thank You in advance.
Hello Sumesh.1988,
Do you know if the "Found New Hardware Wizard" opens up on your laptop when you plug in the USB from the scope? There are certain drivers that need to be installed and this wizard should be able to get them for you with all the defaults selected being fine.
Check out this link on our website: Using a USB connection | Keysight (formerly Agilent’s Electronic Measurement)
Let me know if you have any questions.