I have an LA16804 with Win XP sp3 Firmware version 5.70.0002. I'm trying to connect to a pc with a LAN connection. The PC has Win7 o/s using the LA connection tool version 5.70. I get an "unauthorized access exception/ access denied' error. I've checked all the suggested COM/DCOM settings in the troubleshooting section. I am able to ping the IP address but it won't connect using the LA connection tool. any suggestions?
Thanks in advance for any help!
There are a whole lot of things that have to be right for this to work:
- Are both the PC and the LA in the same workgroup/domain?
- Are you using the same username with the same password on both?
- Is the same version of LA SW installed on both?
That said, this is a question that should be addressed by your local Technical Call Center. Go to www.keysight.com/find/contactus for your local contact information.
The Keysight Forums are not intended as a means to contact Keysight Technical Support. They are only occasionally monitored by Keysight technical personnel.
Al
There are a whole lot of things that have to be right for this to work:
- Are both the PC and the LA in the same workgroup/domain?
- Are you using the same username with the same password on both?
- Is the same version of LA SW installed on both?
That said, this is a question that should be addressed by your local Technical Call Center. Go to www.keysight.com/find/contactus for your local contact information.
The Keysight Forums are not intended as a means to contact Keysight Technical Support. They are only occasionally monitored by Keysight technical personnel.
Al