The ECAL unit is attached and ready. Windows does see the ECAL unit in the USB devices.
But the E5071C, Ecal menu is not enabled. None of the selections in that menu are available.
Any help getting this back would be great.
Here are a couple things to try:
1. Make sure your drivers are installed:
Connecting ECal to E5071C
2. Follow the troubleshooting tips from the help file:
particularly look at "An ECal cannot be detected" under "troubleshooting for external devices"
Can you post a screenshot of what you are seeing and any other relevant information like firmware version and Ecal model?
Firmware version B.13.3x
Ecal module N4433A
Screenshot shows the grayed out boxes when you enter the ECAL menu.
Retrieving data ...