I have an N9342C Handheld SA and I am trying to connect it to my Laptop (Windows 7, 64bits) over USB interface. The moment i plug in the USB in my laptop, "driver" installation starts and FAILS in 15 seconds.
I am not able to detect this device using connection expert, however, I can see the device listed under Device Manager as "Other devices" and when i check for details it says "The drivers for this device are not installed. (Code 28)". See Pics in the attachment.
Checking for auto-update of drivers yields no result either. I have downloaded IVI drivers from http://www.ivifoundation.org/shared_components/ but didn't work. I also have installed a bunch of other drivers from Keysight and IVI web page and they didnt help me either.
My laptop has the latest IO suite from Agilent and also VISA COM libraries. I am able to find, detect and connect with all other Keysight, Anritsu devices available in my office except for N9342C.
Any suggestion is welcome.