I have a 5 year old DSO9254A which started blue-screening on Tuesday.
As of today it won't boot. It is saying Unmountable_boot_volume
Presumably this would suggest the hard drive is dead? I can easily get a new hard drive (or an SSD for that matter) but where do I get the OS image from? I can't seem to find it on Keysight's website and there is no product key on the back.
Just a sticker that says Windows 7 Embedded Standard
You need to send it in for repair, or at least call your local Technical Call Center. The number is available at the Keysight.com home page. Click on "Contact Keysight".
Due to our licensing arrangement with Microsoft, we can't deliver the Windows image in any way, except as part of an installation of a new disc drive.
Al