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USB Driver Not Recognized For BenchLink Waveform Builder Pro

Question asked by duncanmcdonald on Nov 20, 2017
Latest reply on Feb 2, 2018 by jonathan.falco

I installed BenchLink Waveform Builder Pro and Keysight I/) Libraries but the USB driver that shows up in Device Manager is not recognized. In Device Manager I see a category Other Devices and in it is a driver 33522B. When I query the properties of this driver I see "The drivers for this device are not installed. (Code 28) There are no compatible drivers for this device. To find a driver for this device, click Update Driver." And of course clicking Update Driver cannot find the driver either. How to install a driver for my Agilent 33500B arbitrary waveform generator. Using Windows 10.