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Taking videos of procedures

Question asked by theamberco on Nov 23, 2017

Hi, as a general question can Keysight take a videos upon a customer’s request of procedures that don’t have trade secrets?, like calibrating an instruments or replacing a part or something to that effect. Probably the current Keysight rules prohibit to take videos of procedures but as nowadays cameras are monitoring everything to make sure all is done accordingly I think would be a good idea to take videos of complete procedures or in part of what is done to customers equipment to make sure the customer has gotten what he pays for.

I have seen videos of dropping or stress testing on equipment in order to cause impression and to show in real life the capabilities and not just on paper.