AnsweredAssumed Answered

No response from E3643A via RS232

Question asked by ZIBTL on Oct 4, 2017
Latest reply on Oct 11, 2017 by ZIBTL

Hello everyone, 


The following problem:  I want to establish a connection between E3643A power supply and PC via RS-232 cable. I am using the Keysight Connection Expert Software on a Windows 7 PC.  

I can connect to the power supply and send commands.The problem is, I'm not getting any response.  


Example: Send & Read *IDN?      

Response ! VI_ERROR_TMO: A timeout occurred

Visa ErrorCode: 0xBFFF0015 (-1073807339)  


Power Supply says Error – Query interrupted. 

The same problem occurs with LabView. 


What can I do to read data from my power supply via RS232 interface? E.g. voltage, current, identification? 


Best regards