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The display of the oscilloscope DSOX3034T is not turning on

Question asked by dmitrmipt on Sep 7, 2017
Latest reply on Sep 24, 2017 by algoss

The problem is the following. We were using the oscilloscope in normal regime, reading the data via remote control from PC. Suddenly we've noticed that the display is dark. Before that, it was operating normally, including touch screen control. Except the display, everything works well, the signals are digitized properly. We rebooted the oscilloscope several times, but the display couldn't be turned on anymore. 


Could you please advice what to do?