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MSO-X 3014A scope display black from power-on?

Question asked by pwd on Jul 29, 2017
Latest reply on Aug 14, 2017 by algoss

I have an [Agilent] MSO-X 3014A scope that doesn't seem to completely start up.  I bought it back in 2013 and it's had no use for the last few years but when I just tried to power it up the display stays dark. I see the various green light flash on and off, then "Math" and "Ref" indicators stay on while the display is black the whole time.


Has anyone had a display problem like this?  Is this a problem of incomplete startup?  Anything I can try, like a reset/reboot to see if the display can come back to life?