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E8257D with self test Error.

Question asked by jazzmens1 on Jun 1, 2017
Latest reply on Dec 18, 2017 by EricBaker

When self test is run on my E8257D and when it is 86% complete unit kicks out of the testing and says "system error; a missing or damaged system file was encountered while trying to diagnose the system". Has anyone had this problem and /or know how to fix this?

Thank you for any help.