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My E4420B started having 617 errors.

Question asked by jazzmens1 on Jun 1, 2017
Latest reply on Sep 5, 2017 by EricBaker

After repairing the output board the E4420B started powering up as an 2000B and having 617 errors of illegal combination of option boards. The output board "installed board information status" is "config error" . The board is working properly. How can I get the unit to come up as the correct model and fix the output board FW that appears to have inadvertently become corrupt?

Thank you for any help.