What troubleshooting steps can I take before contacting Keysight Support when I suspect my X-Series Signal Analyzer is not performing as expected?
No operator serviceable parts inside. Refer servicing to qualified personnel. To prevent electrical shock do not remove covers.
Before contacting Keysight, you can solve a number of issues by Checking the Basics:
Some analyzer settings are not affected by a Preset. If you wish to reset the analyzer settings, press System, Power On, Restore Power On Defaults.
For more information, visit the Troubleshooting section on page 87 of X-Series Signal Analyzer Getting Started and Troubleshooting Guide
Refer to the specifications guide for your analyzer.
Technical manual pdf files are available on the documentation DVD provided with the instrument, and on the Keysight website:
Retrieving data ...