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If the PNA Help file is not working

Question asked by dgun on Jan 23, 2006
Latest reply on Mar 6, 2006 by gfarrel
After a recent Microsoft Windows security update, the default help file access restrictions were changed. Local files should still work, but files on network drives or on the internet may not. Symptoms are "Action Canceled" or "The page cannot be displayed" messages. Here is the microsoft article detailing the problem and recommended solutions:

http://support.microsoft.com/kb/896054

The solution I used is from example 2 of the article:
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
"MaxAllowedZone"=dword:00000001

Save this code to a file called helpfix.reg (for example) and double-click to add it to the registry.  

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