Downloaded Benchvue and am using it with a N3300A electronic load that has two load channels installed. When I use the electronic load app, it only allows me to chart and log one trace at a time, i.e. I can not log the voltage from both channels at the same time to test two batteries at a time. I get an error that says something link 'Too many traces selected, can only log 1. Any ideas or help? TIA.
We have not been able to duplicate this problem. Could you use the Report an Issue feature to send us some logs? It would also help to attach an IO Monitor log showing what IO traffic was occurring when you got the error message.
Brian Wood
BenchVue Support
Thanks for the response. I just sent the error report using the Report an Issue feature. I attached to it a screen shot of the error message and the IO Monitor log XML file. Let me know you got it and if you need any more info.
Could this be a license issue? I was under the impression there was a 30-day trail period. But it looked to me like the Electronic Load app was completely free without a Pro App version. As you will see I am also evaluating the DMM pro version to buy and use with some 34401A DMMs we have if we can work out the issue with the N3300A. Thanks.
Got it, thanks. We are looking into it now. The Eload app does not have a Pro version.
Brian
@ w0dz on Apr 17, 2017 8:45 AMTurns out that when using the load with RS-232, the number of traces is limited to 1. This restriction is removed when using GPIB.
I got my instruments connected via a GPIB interface and can confirm that I can log all traces from the E-Load now OK. Thanks!
Turns out that when using the load with RS-232, the number of traces is limited to 1. This restriction is removed when using GPIB.