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Problems with GPIB/USB interface 82357B  - 0xBFFF0011

Question asked by UPV_PRL on Mar 27, 2017
Latest reply on Aug 2, 2017 by tomc

Dear all,


I have installed the "Keysight Connection Expert 2017"  in order to use the GPIB/USB interface 82357B. Initially, the app recognizes the GPIB as shown in attachment. However, Interactive IO Monitor can not communicate with the instrument.  

The following error appears in the Keysight IO app:


! VI_ERROR_RSRC_NFOUND: No matching resources found / no more matches

Visa ErrorCode: 0xBFFF0011 (-1073807343)


What's wrong? How can I sove this problem?

Thank in advance for your help.