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Connection Trouble - USB - Dell XPS 8900  Windows 10 Home

Question asked by Gordon on Aug 7, 2016
Latest reply on Aug 14, 2016 by Gordon

I recently had to replace my computer.  Now when I try to connect my 34461A to the new Dell I get a beep indicating the device is present but it doesn't show up on the device manager's list.  If I connect the same cable to my laptop, it works.  If I connect an iPhone to the new Dell on the same usb outlet it works. 

 

I am running BenchVue 3.5 with IO Suite 17.2, and the latest NI release. 

 

How do I proceed to diagnose and fix the problem?

 

Gordon

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