So I have the Agilent DSO-X 2014A scope and when turning it on seems that the scope freezes after starting a boot up routine.
The following all happens within a few seconds after pressing the power switch.
Light up yellow Ref soft key arrow
Light up yellow Math soft key arrow
Light up yellow Digital soft key arrow
Light up yellow Serial soft key arrow
Light up red Run/Stop soft key
Light up orange Single soft key
all the lights above stays on.
The keyboard is unresponsive.
Is there a postcode that would help identify what is wrong?
Also following the service guide, I tested all the voltages at the mentioned test points and they are indeed correct.
I am a bit stumped on what to try next, in order to diagnose this scope, if anyone has any insight I would be very thankful.