AnsweredAssumed Answered

EMPro Error: Will not create cylinder or cone

Question asked by zellerium on Sep 9, 2015
Latest reply on Jul 19, 2017 by chart


I've run into a bug in the EMPro software that I haven't been able to fix. Whenever I try to make a cylinder or cone the program gives me this error message:

"EMPro has encountered an unexpected condition.  EMPro will attempt to continue running, but may have unexpected behavior, including exiting. It is advisable for you to save a copy of your project and restart EMPro if possible.  If you see this message often, please contact Keysight Technologies technical support with details.  Messages generated for this problem are as follows:
Unable to get sequential mesh data for face"

I have tried uninstalling and reinstalling twice, turning my computer on and off, but I can't seem to regain the ability to make these geometries. This happens in new projects as well as existing projects. 
Does anyone know how to fix this issue? 

Thank you,



Edited by: zellerium on Sep 9, 2015 9:28 PM